The challenge of genuine, sustained, respectful collaboration, both the hope and the life blood of the information age, fascinates me. Over time I have learned to value viable collaboration and to celebrate the power of a diverse community of human beings who share the serious work it takes to identify, then achieve, a common purpose. I understand that collaboration is organic. More important, I appreciate that, while people and organizations will pay for goods and services, no one wants to pay for collaboration.
At last week’s CodeforAmerica Summit I relished the experience of serious, mature collaboration for a mighty cause, to build an open government movement. In breakouts, hackathons, formal presentations and everywhere in the hallways geeks, gurus and gawkers engage in the real work of collaboration, with little time or inclination to ponder the fact that the “labor” in the term is not by chance.
Yes, there were lots of geeks, many of them volunteers, speaking in code and acronyms, feverishly enthused about open government and apps to make that happen. And then there were the corporate types eager to share the systems their companies have designed to expand the market by making local, state, federal, even global information more accessible to more concerned citizens.
And there were droves of representatives of the public sector – elected officials, data gurus, librarians, analysts, planners, advocacy groups concerned about everything from public transit to clean water to food shelves, public education and emergency services.
Each of these constituencies assumed personal and institutional responsibility to hold their government accountable – and to help their neighbors, communities and institutions understand and engage in the open government movement.
Some resounding themes of the CodeforAmerica 2014 Summit that stand out in my reflections:
- Focus on the user – how designers must learn to listen to and sincerely engage users, both end users and those whose job it is to serve end users;
- The need to embed sustainability into the system and into the environment in which the system will survive and thrive;
- Deep respect for the commitment and role of public servants who have ideas to share but are too often constrained by the system itself;
- The expanding and change-making role of women in the field of technology for the public good;
- The internal connections that link the many nodes of the open government movement — the continuum that spans from the individual member of the public to a world of government information that ranges from local transit to climate change and food security;
- The role of broadly defined collaboration among government officials, public employees, citizen activists, and the information industry.
The participants in CodeforAmerica 2014 are designing the tools that improve interactive communication between government and those governed. I hope these same folks and pioneers of their ilk will find time and support to reflect on their experiences as builders of technologies that re-order democratic systems. I also hope that these dreamers and creators will record their ideas about the capacity of the tools and the needs of the people so that together the sectors they represent will see the wisdom of collaboration as the only path if we as a society are to create an enlightened market for open government that is accountable to the public and that befits the digital promise of the world’s democracies.